Privacy policy

Privacy Policy

Effective Date: February 13, 2025

This Privacy Policy describes how Avalinto (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: This includes your web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. This information is collected automatically using cookies, log files, web beacons, tags, or pixels.

  • Order Information: This includes your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We collect this directly from you to fulfill our contract.

  • Customer Support Information: This includes any information you provide when contacting our support team at support@avalinto.com.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. Specifically, we use it to:

  • Fulfill contracts and process orders.

  • Screen orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

3. Sharing Personal Information

We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you, as described above.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Gateways & Logistics: We share your information with payment processors and shipping services to process transactions and deliver packages worldwide.

  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. International Data Transfers & EU Residents (GDPR)

Because we operate and sell worldwide, your personal information may be transferred to, stored, and processed outside of the European Economic Area (EEA), including in Canada and the United States.

If you are a resident of the EEA, you have the following rights under the General Data Protection Regulation (GDPR):

  • The right to access the personal information we hold about you.

  • The right to ask that your personal information be corrected, updated, or erased.

  • The right to object to or restrict certain processing of your data.

  • The right to request data portability.

If you would like to exercise these rights, please contact us through the contact information below. Your personal information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States, utilizing Shopify's approved transfer mechanisms (such as Standard Contractual Clauses).

 

5. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

 

You can control and manage cookies in various ways through your browser settings. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

6. Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

7. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

8. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Email: legal@avalinto.com