FAQ
Find answers to our most frequently asked questions.
General faq
Frequently Asked Questions
How do I get in touch?
Use the contact form on this page or message us directly through the store. We typically reply within 24 hours.
What's your return policy?
If something arrives damaged or isn't as described, contact us and we'll make it right — replacement or full refund, no hassle. We stand behind every order.
Can I request a custom size or colour?
Yes. If you need a non-standard panel size or a specific bracket colour that isn't listed, just send us a message before ordering and we'll work something out.
How long does delivery take?
Most orders arrive within 5–10 business days. You'll receive a tracking number as soon as your order is dispatched.
What countries do you ship to?
We ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location.
Find answers about Kallax specifically
KALLAX FAQ
Does it work on both sides of a room divider setup?
Absolutely. You can install panels on both sides of each compartment, turning your Kallax into a fully enclosed display case accessible from either direction.
Can I remove and reattach the panel?
Yes, as many times as you like. The brackets stay fixed; the panel clicks on and off magnetically whenever you need to rearrange.
Will it damage my shelf?
Not at all. The brackets use double-sided tape and magnets — fully removable with zero residue. Completely renter-friendly.
Do I need tools to install it?
No. Every set includes the acrylic panel, magnetic brackets, adhesive tape, and a clip-on handle. Three steps and it's done.
Will this fit my Kallax?
Yes — panels are custom-cut for standard 33×33cm Kallax compartments. We also offer custom sizes for other shelves like the IKEA Eket. Just message us with your measurements.